At IPLScore, we are committed to maintaining a fair, transparent, and responsible digital platform for all users. We value the trust of our readers and take every concern seriously. If you have any grievance related to content, services, data usage, or user interactions on IPLScore, we encourage you to report it so that it can be addressed promptly and fairly.

This Grievance Redressal Policy outlines the process for submitting complaints and how such issues are handled.

What Constitutes a Grievance

You may submit a grievance if you believe that any of the following issues have occurred on IPLScore:

• Incorrect, misleading, or factually inaccurate content
• Copyright infringement or unauthorized use of intellectual property
• Violation of privacy or misuse of personal information
• Offensive, abusive, or inappropriate language, images, or comments
• Harassment, discrimination, or unethical behavior
• Technical issues affecting access or functionality
• Any other concern that negatively impacts your experience on IPLScore

How to Submit a Grievance

To help us investigate and resolve your concern efficiently, please provide the following information when submitting a grievance:

• Your full name
• A valid and active email address
• URL or clear reference to the specific content or page involved
• A detailed description of the issue
• Supporting documents, screenshots, or evidence (if applicable)

Please mention “Grievance Submission – IPLScore” in the subject line to ensure timely processing.

Acknowledgement of Grievance

Once your grievance is received, IPLScore will acknowledge receipt within 48 hours via email. You will be provided with a unique Grievance Reference ID for tracking purposes and future communication.

Review and Investigation

Our Grievance Redressal Team will carefully review the submitted complaint. During this process:

• The content or issue in question will be examined objectively
• Additional information may be requested if necessary
• Relevant internal teams may be consulted

We aim to conduct all investigations fairly, transparently, and without bias.

Resolution Timeline

IPLScore strives to resolve all grievances within 15 business days from the date of acknowledgement. The resolution may vary depending on the nature and complexity of the issue.

You will receive a written response outlining the action taken or the outcome of the review.

Possible Actions

Depending on the findings, IPLScore may take one or more of the following actions:

• Correcting, updating, or clarifying content
• Removing or restricting access to disputed material
• Issuing explanations or formal responses
• Warning, suspending, or restricting user access where appropriate
• Implementing safeguards to prevent similar issues in the future

Protection of Personal Information

All personal information shared during the grievance process will be handled in accordance with our Privacy Policy and applicable laws. Such information will be used solely for grievance redressal purposes and will not be disclosed unnecessarily.

False or Misleading Complaints

Submission of false, misleading, or malicious grievances may result in rejection of the complaint and, where necessary, appropriate action against the complainant.

Policy Updates

IPLScore reserves the right to modify or update this Grievance Redressal Policy at any time. Any changes will be effective immediately upon publication on the website.

IPLScore is dedicated to ensuring a respectful and trustworthy environment for cricket fans. We appreciate your cooperation in helping us maintain high standards of accuracy, integrity, and user safety.